Privacy & Refund Policies

Our Policies:

Refund Policy:
There is no refund offered on materials ordered, installed, or replaced, or for deposits provided on work orders. All work performed by Loudoun Landscaping LLC is warranted for up to one year. If a work agreement was solidified at a residence, and you do not want the goods or services ordered, you, the Client, may cancel the transaction prior to midnight three days (72 hours) after signing the contract for the work. You may contact us at 571-397-9939 for a notice of cancellation form, or for further explanation of this right.

Work Warranties:
Contractor guarantees that the work done will be free from faulty materials or workmanship and will comply with all applicable laws, including but not limited to the Americans with Disabilities Act. Upon receiving notification from Client, Contractor agrees to remedy, repair, or replace, immediately, without cost to Client and to Client’s satisfaction, all defects, damages, or imperfections appearing in the Work (including labor and materials) within a period of one (1) year after the date of final completion and acceptance by the applicable governmental agency and Client of the Work. Payments to Contractor shall not relieve Contractor of these obligations.

Contractor will continuously clean the jobsite and grounds around the jobsite, and keep it in a safe, orderly, and neat condition. At the completion of the Work, the entire jobsite will be left in a broom-clean condition. Contractor shall assign all material and parts warranties to the Owner, and shall deliver to the Client evidence of any such warranties as well as all product information and specifications.

Contractor warrants that it is licensed by the Contractors State Licensing Board, and currently in good standing. The Contractor has made a full investigation of the job site, reviewed the Contract Documents, and investigated al other conditions that might affect the progress of the work and is satisfied as to those conditions

Privacy Policies:
This privacy policy discloses the privacy practices for This privacy policy applies solely to information collected by this web site. It will notify you of the following:

1.    What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

2.    What choices are available to you regarding the use of your data.

3.    The security procedures in place to protect the misuse of your information.

4.    How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing:

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell, share, or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

We take precautions to protect your information. When you submit sensitive personal information, phone numbers, credit cards, or any other personal information via the website (in person, through email, or on the phone) your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way using 128-bit encrypted SSL. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Orders / Online Payment / Registration:
We request information from you on our order form. To buy from us (or to remit payment of an invoice for a service), you must provide contact information (like name and address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

In some instances, for bill payment, a user must first complete the registration form to use this site. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. We will NOT/NOT share any information provided with any external parties.

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. We do not have any advertisers on our site, so we do not allow outside vendor cookies. To learn more about cookies and other automatic data collection tools, please visit

External Site Links:
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Performance Surveys:
From time-to-time we use our site to solicit feedback from our customers via an online posted surveys. Participation in these surveys is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and address). Survey information will be used for purposes of monitoring or improving the quality of the contract work we perform, and to increase customer satisfaction.

Updates :
Our Privacy Policy may change from time to time and all updates will be posted on this page. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 571-397-9939 or